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Is Mint and Lily Legit? Everything You Need to Know Before Buying

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Mint and Lily is known as an online jewelry store that offers impressive and meaningful jewelry. However, is Mint and Lily legit or false? You will find out the truth in this article as we review their products, customer service, shipping, and coupon codes.

Jewelry is more than just an accessory. It can also be a way to express yourself, celebrate your achievements, honor your loved ones, or inspire your goals. Mint and Lily is one of the online stores that claim to provide such jewelry. The company offers a wide range of products that can be customized with your choice of metal, color, engraving, charms, and more. But, how good is Mint and Lily in terms of quality, service, shipping, and pricing? Read on to find out.

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What Is Mint and Lily?

Mint and Lily was founded in 2017 by two sisters who wanted to create meaningful and affordable jewelry for women. Their mission is to empower women to express themselves and celebrate their stories through personalized jewelry that reflects their values, passions, and relationships. 

One of the defining features of Mint and Lily is personalization. It offers a wide range of designs and styles, from minimalist to statement pieces, that can be customized with your choice of metal, color, engraving, charms, and more. Each piece can be tailored to reflect your unique identity, passions, and relationships. 

To further elevate the personalization experience, the company offers themed collections. These collections are thoughtfully curated to help you find pieces that mirror your values and life experiences. One of their most impressive products line is the ‘name necklace Mint and Lily’, which made customers’ names into beautiful accessories from rings, necklaces, to bracelets.

Mint and Lily Products

mint and lily box

As mentioned, Mint and Lily offers high-quality items that personalize your taste and meaningful stories. In this part, we discuss these claims and compare the brand with two other jewelers. 

Is Mint and Lily Real Gold?

At Mint and Lily, the authenticity of their gold pieces is not just a promise, but a fundamental aspect of their brand's integrity. Mint and Lily uses different types of metals for their jewelry, depending on the design and style. 

Some of their products are made of real gold or silver, while others are made of stainless steel or brass with gold or silver plating. You can check the product description for each item to see what kind of metal it is made of. Mint and Lily also provides care instructions for each type of metal to help you maintain the quality and durability of your jewelry.

Mint and Lily uses 18k Gold Vermeil for some of their products. They start with a base material of 925 Sterling Silver and are coated with a thick layer of real 18k Gold plating for the experience of pure 18k Gold at a fraction of the cost. 

Mint and Lily Jewelry

Mint and Lily jewelry is designed to be versatile, elegant, and meaningful. You can choose from different types of jewelry:

mint and lily jewelry box

  • Mint and Lily bracelets are one of their most popular products, as it allows you to customize your own message or name on a metal plate that is attached to a leather or metal band.
  • Mint and Lily necklaces are another great options for a personalized gift or a treat for yourself. There are different types available such as pendants, bars, discs, hearts, initials, names, birthstones, zodiacs, coins, lockets, chokers, layering, statement, or minimalist.
  • Mint and Lily rings collection spans various types. Customization allows you to choose metals, colors, and engravings that resonate with your individuality.

Mint and Lily vs PicturesOnGold

Mint and Lily and Pictures On Gold stand as online jewelry havens, each catering to personalization and customization. Mint and Lily focuses on bracelets, necklaces, and rings etched with inspiring messages, while Pictures On Gold excels in photo jewelry, letting you transform memories into pendants, lockets, and charms. Mint and Lily employs a variety of metals, from real gold to silver, while Pictures On Gold predominantly works with 14k gold and sterling silver, offering options like white gold, rose gold, and platinum as well. Both stores offer a realm where jewelry becomes an avenue for self-expression and cherished memories. Pictures On Gold’s prices range from $19.95 to $99.95, with some items over $100. Don't forget to check for the Pictures On Gold promo code if you what to buy any items. 

Mint and Lily vs Ka Gold

Mint and Lily takes center stage with a captivating collection of bracelets, necklaces, and rings embellished with uplifting and poignant messages, resonating mantras, and heartfelt sentiments. On the other hand, Ka Gold specializes in the realm of sacred geometry jewelry and talismans, harnessing the spiritual potency of ancient symbols and wisdom spanning the globe.

Ka Gold predominantly opts for the elegance of 14k gold and sterling silver. Yet, they also present a tantalizing array of options including 18k gold, white gold, rose gold, and even the timeless allure of platinum. Their prices vary from $69 to $1,499, with most items over $100, you can always find some Ka Gold jewelry coupon to save more money.

Mint and Lily Customer Service

Even the most loyal customers might have questions about customer service, contact details, store locations, and policies. In this part, we'll cover all the essential information you need to enhance your Mint and Lily shopping experience.

Mint and Lily Phone Number

For swift and personalized assistance, connecting with Mint and Lily's customer service team is a breeze. Reach out to them at +1 (888) 506-9909 from Monday to Friday, between 9 am and 5 pm PST. Their friendly and knowledgeable representatives are ready to guide you through product selection, help you track your shipment, or assist with any inquiries you might have. If you happen to call outside of their business hours, don't worry! You can leave a voicemail, and they'll make sure to get back to you as soon as possible.

Where Is Mint and Lily Located?

Mint and Lily doesn't have a physical storefront for you to direct visit, unfortunately. While this might seem disappointing, rest assured that your concerns won't go unaddressed. Mint and Lily takes ownership of rectifying any order-related problems. From the comfort of your home, you can easily report the issue, and their dedicated team will guide you toward the optimal solution. Regardless of your location, you can seamlessly integrate Mint and Lily's elegance into your living space.

Mint and Lily Complaints

Mint and Lily is committed to delivering the utmost in products and services. However, if you ever encounter an issue or have a complaint, rest assured that Mint and Lily is dedicated to finding a solution. Their priority is your satisfaction. Should you have any concerns, questions, or feedback, don't hesitate to reach out to their customer service team using the phone number provided above. They're committed to addressing your concerns promptly and professionally.

Mint and Lily Return Policy

Mint and Lily places your contentment above all else, and their return policy reflects this commitment. Personalized jewelry is as unique as you are, making returns or exchanges impossible for these bespoke pieces. However, for their non-personalized items, Mint and Lily generously extends a 75-day return period from your purchase date, ensuring ample time for you to evaluate your choices. To qualify for a return, items must remain in pristine, unused condition within their original packaging, upholding the brand's standards of excellence.

When it's time to initiate a return, you'll find a convenient return form included in your package. By furnishing the required details and packaging your item(s) accordingly, you can send your return to the designated address on the form. While Mint and Lily champions your satisfaction, they kindly ask that you handle the shipping costs for returns, as shipping fees are non-refundable.

Upon Mint and Lily's receipt of your return and subsequent inspection, you'll promptly receive an email confirming the arrival of your returned item(s). Subsequently, the status of your refund request will be communicated – approval or rejection – based on their evaluation. In the event of approval, your refund will be processed and automatically applied to your original payment method. Nevertheless, the exact timing of the refund may vary.

Mint and Lily Shipping

Mint and Lily's shipping process is designed with your convenience in mind. Let’s find out what makes the store’s shipping policy won’t disappoint you. 

How Long Does Mint and Lily Take To Ship

Mint and Lily starts working on your order as soon as it is placed. The production time for personalized jewelry is usually between 3 to 7 business days. The production time for non-personalized jewelry is usually between 1 to 3 business days. The shipping time depends on the shipping method that you choose at checkout. Here are the shipping options and rates for orders within the US:

  • Standard Shipping: $4.95, 3 to 7 business days
  • Expedited Shipping: $9.95, 2 to 4 business days
  • Priority Shipping: $14.95, 1 to 2 business days

For orders outside the US, the shipping options and rates vary depending on the destination country. You can check the shipping calculator on their website for more details.

Check Mint and Lily Order Status

If there is anything went wrong or you just simply want to know where is your order, you can check Mint and Lily's order status. The process is quite easy, first, log into your account on their website, and secondly, click on “Order History” under the “My Account” menu. You can also track your order by using the tracking number that is provided in your shipping confirmation email.

Mint and Lily Coupon Code

Before you make any purchases at Mint and Lily, let’s discover two fantastic ways to save more and enjoy accessorizing with elegance without breaking the bank.

Stay Updated On Sales And Events

To make the most of your jewelry shopping experience, watch Mint and Lily's sale events and discounts closely. Stay connected through their official social media accounts and their website to be the first to know about special offers and promotions. By following them on platforms like Instagram, Facebook, and Twitter, you'll be in the loop when they announce exciting sales that can help you grab your favorite jewelry pieces at incredible prices.

Another great way to stay informed is by subscribing to Mint and Lily's email newsletter. By subscribing, you'll receive Mint and Lily discount codes and timely updates directly in your inbox, ensuring you're always in the know about upcoming sales, discounts, and new arrivals.

Use Mint and Mily Promo Codes

Mint and Lily frequently offer promo codes that can significantly slash the prices of their exquisite jewelry. These promo codes can be found through various channels:

  • Coupon Websites: Follow Tenere where we curate and list a range of valid promo codes. 
  • Coupon Extensions: Install Tenere browser extensions that automatically apply relevant promo codes at checkout. 
  • Influencers and Key Opinion Leaders (KOLs): Many influencers and KOLs collaborate with brands to offer exclusive promo codes to their followers. Keep an eye on your favorite influencers' content to discover potential discounts.

Using a Mint and Lily promo code is simple: just enter it at checkout, and watch your total drop as the discount is applied. Saving on Mint and Lily jewelry is easy with these strategies. By staying engaged with their sales, events, and promotions and leveraging promo codes, you can indulge in exquisite pieces while keeping your wallet happy.  

Conclusion: Is Mint and Lily Legit?

Absolutely. Mint and Lily is not just a legitimate jewelry store but also a beacon of trustworthiness and integrity. Its reputation has been reinforced by recognition from various media outlets including BuzzFeed, PopSugar, Refinery29, and Cosmopolitan. The company has solidified its position as a popular and reputable brand for online jewelry.

With a remarkable 4.5-star rating from over 7,900 reviews on Trustpilot, their reputation is unequivocally established. This voluminous feedback not only emphasizes their popularity but also underscores the overwhelming satisfaction of their customers. In addition, numerous reviews have highlighted the premium craftsmanship and materials used in their jewelry pieces.

If you are looking for a unique and affordable gift for yourself or your loved ones, check out Mint and Lily website and join their jewelry club today!